Public Relations

30 seconds to pitch your brand. Can you do it?

Many companies can, quite easily, describe their brand and what it stands for.  These descriptions, however, can become too long to be effective.  Is it possible to describe your brand in less than a minute? What about 30 seconds? In a post discussing the importance of keeping your “elevator pitch” short and sweet, Michael Gass provides a few tips for selling your most valuable assets here.

I gave my two cents a couple months ago when asked to be a guest blogger on 1-to-1 Media. Here’s my take on the challenge:

The Right Elevator Pitch Gives Your Brand a Lift

The average elevator ride is 30 seconds. Even in the Empire State Building it is possible to ride from the lobby to the 80th floor in 45 seconds. That’s plenty of time to send a quick message on your iPhone or finish half of the overpriced, large nonfat, no whip, caramel latte. But is it enough time to deliver a strong, concise brand pitch to a potential business partner? It should be.

Whether you’re trying to promote your brand, interest a customer in your services, or grab the attention of a reporter, having a strong elevator pitch is critical to a company’s success. Like its name implies, an elevator pitch can be delivered in the time it takes to share an elevator ride with a prospect. For this reason it’s important to not think of your pitch as a traditional speech resulting in a signed contract and round of applause. Instead, it serves as an engaging jumpstart for an ongoing dialogue of indefinite length. Then, the quality of your compelling content can close the deal for you.

Below are five tips for creating an effective elevator hook:

Include the three pitch essentials:
It must contain the benefit that is most important to your audience, be specifically tailored to meet the needs and solve the pain points for your audience, and contain emotional appeal, since emotion is often remembered even when intellectual information and facts have been forgotten.

Determine your unique selling proposition:
Competition is inevitable for every company. Separating your brand from the pack is what creates the bulk of the hook. “I own a marketing company” doesn’t hold a candle to “I own a marketing company that has more than 20 years of proven success in positioning homebuilding and remodeling products as industry leaders.” Don’t be afraid to let them know how and why you are different, and why your unique capabilities will turn into an opportunity for them.

Embrace simplicity:
Avoid the Walt Whitman approach to writing and keep it simple. Time is precious, both yours and your audience’s, so respect that and only hit the highlights.

Keep it fresh:
Even after the perfect pitch is developed, your job is not over. Savvy businesses grow and change, and your pitch must follow suit. As your audience’s needs and expectations change, make sure you change the way you speak about your business. The language of your pitch, your approach, and what you choose to highlight for a particular audience must change over time.

Practice makes perfect:
The perfect concise, emotional, unique, and simple pitch is created. Congratulations! Now it’s time to practice it. Distribute the pitch to your entire team. It’s a great brand refresher for everyone. Since each pitch should be unique, memorizing the pitch is often not the best approach, but knowing the key messages inside and out ensures brand consistency and effectiveness.

This form of pitch is an ace in your pocket, and one of the most versatile messaging tools a company can have. Next time you find yourself in an elevator with a prospective client, instead of passing the time idling, you will be ready.

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Elle Decor’s Margaret Russell meets Steve in Atlanta

December 10, 2009:
Elle Decor Editor in Chief Margaret Russell was in town to promote her new book “Style and Substance” at the Ralph Lauren Boutique inside Lenox Square Mall.

Elle Decor Editor in Chief Margaret Russell, Steve and Jamie Kleber

Elle Decor Editor in Chief Margaret Russell, Steve and Jamie Kleber

Photography credit: Ben Rose Photography

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Top 5 Home Products Marketing Trends for 2010

Marketing Home Products in a Changing Marketing Landscape

As we all know, planning season is upon us…and what better way to prepare for our 2010 marketing plans then to identify the home products marketing trends for the upcoming year?

At K&A, we explored the latest and greatest marketing trends for 2010 and came up with our favorite five.

1.  Word of Mouth Marketing
Customers will leave you if they don’t see the difference between you and the other guy. And in today’s chaotic marketplace, this will continue to grow. That’s why word-of-mouth marketing, especially tech-based and mobile communications, will be more important in 2010 then ever before.

2. Social Responsibility
Being eco-friendly has gone mainstream. Customers buy from brands that are making a difference in the world; and as more and more young consumers–one of the biggest advocate groups of ‘being green’– enter the marketplace, you will continue to see corporate social responsibility gain momentum in 2010.

3. Customer Insight and Implementation
Tomorrow’s customers want a say in the development, improvement and branding process. Companies that create discussion forums and blogs on the company Web site, establish a presence on social media sites like twitter and Facebook, or use platforms like UserVoice or Get Satisfaction for customer feedback, allow customers greater input in the process and more trust in the brand.

4. Personal Branding
With the growth in use of social networks like LinkedIn and Facebook, as well as blogs, the lines between professional and personal have become blurred. Social media tools have become a professional’s online resume, portfolio and personality, all in one. In 2010, expect to see more personal branding that defines who you are and what role you play in your company.

5. Authenticity
Authentic branding will continue to increase in popularity in 2010. Customers want to know who they’re dealing with, buying from and what the company stands for. Customers have been and will continue to seek transparent and honest communications from brands they can trust.

For more insight into our top five marketing trend picks for 2010, tweet me at @stevekleber.

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